MindTune provides non-invasive brain-performance assessments and neurofeedback-based training designed to support self-regulation, focus, calm, sleep quality, cognitive performance and general wellbeing.
Services
Services may include EEG-based recording, brain mapping, neurofeedback, biofeedback and related performance training. Sensors record brain activity and do not electrically stimulate the brain. Brain maps and reports provide functional training insights and are not diagnostic medical EEG examinations. Services may complement professional care; prescribed medication or treatment should not be changed without advice from your healthcare provider.
Voluntary participation and safety
You may pause or stop a session at any time. You confirm that the information you provide is accurate and agree to disclose relevant health information, including seizure history, neurological or mental-health conditions, recent head injuries, current medication, substance use, and material changes in health. On rare occasions, temporary tiredness, mild headache or short-term changes in sleep, mood, concentration or energy may occur. You agree to promptly inform MindTune of any unexpected or persistent response so the programme can be reviewed. You understand that wellbeing may be affected by many factors and that a change occurring during a programme is not necessarily caused by a MindTune session. MindTune may adjust, postpone or discontinue a session where reasonably necessary for your safety.
Results
Individual responses vary. MindTune does not guarantee any particular result, time frame or number of sessions, and recommendations may be adjusted according to your goals, attendance, brain responses and progress. The absence of a particular result does not, by itself, mean that the services were performed improperly.
Appointments and refunds
Appointments may be cancelled or rescheduled. Appointments changed with less than 24 hours' notice, missed appointments and no-shows may be charged or treated as used. Late arrival may result in a shortened session. All unused prepaid sessions are 100% refundable upon request. Completed assessments, completed sessions and sessions treated as used under this cancellation policy are non-refundable, except where required by law. If MindTune reschedules, you will receive an alternative appointment or a refund for the affected unused session.
Client responsibilities and limitation of liability
You agree to provide accurate information, follow reasonable instructions, attend sessions free from alcohol or recreational drugs, and use MindTune reports only for their intended personal purpose. Reports must not be represented as medical diagnoses without appropriate professional review. To the fullest extent permitted by law, MindTune will not be responsible for loss, harm or adverse consequences arising from inaccurate or withheld information, failure to follow reasonable instructions, changes to medication or treatment made without professional advice, misuse of a report, or circumstances outside MindTune's reasonable control. MindTune will not be liable for indirect or consequential loss. Nothing in these Terms limits any liability or consumer right that cannot lawfully be limited.
Minors and governing law
Where the participant is under 18 or cannot legally provide consent, a parent or lawful guardian must sign and confirm their authority to do so. For participants under 18, the parent or guardian agrees to monitor and promptly report relevant changes and to obtain appropriate professional advice where necessary. These Terms are governed by the laws of the United Arab Emirates, and unresolved disputes are subject to the courts of Dubai. Electronic acceptance and signatures are valid where permitted by law.
By agreeing, you confirm that you have read and understood these Terms, had the opportunity to ask questions, and voluntarily consent to the services and the collection and processing of your brainwave, assessment and relevant health information as described above.